Harris Hill Center
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Harris Hill Center Earns 2024 AHCA/NCAL Bronze National Quality Award
6/4/2024
National award signifies a formal commitment to continuous improvement in quality care.
Concord, New Hampshire – Harris Hill Center, a skilled nursing and rehabilitation center located in Concord, New Hampshire, has been recognized as a 2024 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care. This distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The Program honors providers across the nation that have demonstrated their dedication to enhancing the quality of care for our nation’s elders and individuals with disabilities.
“We are so proud of the Harris Hill team for being honored with a Bronze award,” said Lauren Murray, Senior Vice President of Operations for Genesis HealthCare. “Quality care is at the core of everything they do. Harris Hill has clearly demonstrated their commitment to delivering ever-improving quality care to their patients and residents. We are incredibly proud of their achievement.”
The AHCA/NCAL National Quality Award Program is a rigorous three-level process reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long term care residents.
Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile detailing among other elements their vision, mission, key customers, and key strengths and challenges. Bronze applicants must demonstrate the use of a performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Harris Hill Center may now move forward to the Silver - Achievement in Quality award criteria.
“Receiving this award marks the beginning of an exciting journey towards excellence,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “Congratulations to Harris Hill Center for this significant achievement. I encourage you to take some time to celebrate and continue striving for higher levels of quality and performance.”
The National Quality Awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida.
ABOUT HARRIS HILL CENTER
Harris Hill Center is conveniently situated minutes from the State House in downtown Concord, New Hampshire and has been serving the Capital City for over 50 years. Surrounded by natural beauty and New England hospitality, Harris Hill Center stands out with progressive services including a ShortStay Rehabilitation Unit for patients needing additional rehabilitative care or continued medical management after a hospital stay. In addition, we provide exceptional LongTerm Care to our residents and take pride in the meticulous attention we give to meet our patients' and residents' individual goals and preferences. For more information, visit www.genesishcc.com/harrishill.
ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahcancal.org.
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