Laurel Center - Ratings

Laurel Center - PA
4.4out of 5 - 136 Customer Satisfaction Ratings

125 Holly Road, Hamburg, PA 19526

4.4Overall Rating

Nov 23, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They do an excellent job. I worked in two nursing homes and they far exceed.

Jun 12, 2020

Additional comments you would like the Center team to know?
It's the best facility I have ever been in. I was a nurse, and I can't tell you how wonderful that facility was and how wonderful the staff was. Everything was absolutely wonderful. Whenever I rang the bell, they came right away. There's not enough good words to tell you what I think about the facility from the offices staff and down.

Jun 04, 2020

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I could not have found a better place if god had sent me there himself. Everyone of the workers, the aides and the nurses, they were like guardian angels.

Jan 20, 2021

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I like the facility.

Dec 17, 2020

Additional comments you would like the Center team to know?
It would be nice if they will update the building.

Dec 03, 2020

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Basically, there's no way I could keep my mother there because the price is just very expensive for people. My mom was just there for rehab, so luckily Medicare paid back, because otherwise, I don't know how people can afford that.

Nov 05, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I had no complaint. They are easy to work with and I'm happy with their service.

Nov 01, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
They are doing an excellent job with the Covid period. 

Oct 30, 2020

Please use the space below for any comments, suggestions, or concerns
No. They've been wonderful.

Oct 22, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very please. I had to put in the nursing home. Our marriage is 67 years, so it's very hard for me and they have treated him very well and keeping us updated to on everything. You know they come on computer twice a day and tells you everything that's going on. So, it is close to me which I can pick all that. I'm glad that I put him there. It isn't that far where I live and I'm very pleased with that place, the employees and the one in charge.

Oct 22, 2020

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They're really good. Above and beyond, wonderful.

Oct 21, 2020

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I'm happy that all my concerns are being addressed.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I understand the whole covid thing, but I think restrictions have to be eased up a little bit with things. My mother hasn't had her haircut since February.

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
We're disappointed with the fact that, to the person who gives haircuts is not allowed to come in due to COVID precautions. 

Oct 21, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The nurses keep me informed and not a problem whatsoever. When they answer the phone, they're always a pleasure. The nursing home is very good, is very highly recommended and the nursing staff is very good. 

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
I am very happy about the experience. I cant say anything bad about the laurel.

Oct 20, 2020

Do you have any comments, suggestions or concerns you'd like to tell me?
The unit manager is just a jewel. My family and I are extremely pleased with the care that my mother receives.

Oct 19, 2020

Please use the space below for any comments, suggestions, or concerns
I think the director and the staff there have done an exceptional job regarding the COVID. They've just been fabulous.

Oct 16, 2020

Please use the space below for any comments, suggestions, or concerns
No. They are doing an excellent job.

Sep 30, 2020

Additional comments you would like the Center team to know?
I really appreciate everything they've done for me.

Sep 23, 2020

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They were nice to me when I call them.

Sep 16, 2020

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They did a great job, especially in this time of covid.

Sep 09, 2020

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He was there, he had come straight from the hospital, and I know these are Genesis rules. He had 2 covid tests, and he was negative on both. He was taken directly from the hospital to the facility. 

Aug 27, 2020

Additional comments you would like the Center team to know?
They took very good care of me.

Aug 18, 2020

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The staff was very good and very knowledgeable. They care for their patients.

Jul 29, 2020

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I'd recommend it to anyone. They were excellent. I've never been treated better.

Jul 07, 2020

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They kept me informed about her. It was a good thing to have.

Jun 26, 2020

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He was treated very well. The staff and administrators was really communicating and helping me.

Jun 12, 2020

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I was treated very well.

Jun 11, 2020

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The quality of the food is not that good.

Jun 09, 2020

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It was wonderful. I really enjoyed my stay there. I had a good experience there.

Mar 19, 2020

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They did a fabulous job. The 3-11 shift was out of this world. They responded well to the call button when he needed help. He got meals that he like.

Mar 17, 2020

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I don't like the idea of sharing my rest room to other residents, especially to guys. It would be fine if it's women, but some were men. The staff was okay and the care was fine.

Feb 21, 2020

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The PT people were great with their job. They are doing what they're being asked to do. They did a good job.

Jan 11, 2020

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Excellent facility.

Dec 19, 2019

Additional comments you would like the Center team to know?
I was very satisfied. I was treated very well and no one neglected me. The care was good and they were all good to me.