Severna Park Center - Ratings

Severna Park Center
4.1out of 5 - 155 Customer Satisfaction Ratings

310 Genesis Way, Severna Park, MD 21146

4.1Overall Rating

Sep 03, 2020

Additional comments you would like the Center team to know?
She said the staff was really wonderful and made her feel at home. She doesn't like the food, but she likes it there.

Jul 29, 2020

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They did everything that they could. It's a fine care.

Jul 22, 2020

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The nurse who took care of me is very amazing. I enjoyed my time there.

Jun 05, 2020

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It was a good experience. The only negative I would list would be the food. A lot of times, there was way too much salt in it.

Apr 13, 2020

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He enjoyed the stay.

Feb 19, 2020

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They don't know how to respond when people ask them questions.

Jan 28, 2020

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When I stayed there everybody was very good to me.

Dec 06, 2019

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The staff was great there. The minute that you open the door, everyone was friendly. The only thing I would criticize was that the bed linens were not changed frequently. My husband had serious heart surgery, and his bed linens weren't changed for 3 days. He was fighting an infection, so that needs to be there. We had one little bump with the infusion process there. The nurses were not wearing gloves, but the head nurse came in and she was wonderful. She instructed them how to proceed when he was getting the antibiotics. He was getting 2 different antibiotics infusions, and she straightened everything out, and from then on, it was just very smooth. The people there are great. They bent over backwards to be kind and polite and to help out. They were very compassionate also, even down to the lady who cleaned the room. She's a very kind and very nice lady.

Nov 12, 2019

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All in all it was a decent experience.

Oct 22, 2019

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Keep up the good work and don't change anything that was good. I like the food, I like everything.

Oct 14, 2019

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It's just that everybody was really nice. They took really good care of things.

Sep 20, 2019

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It was a great experience.

Sep 20, 2019

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There was a leak in my bathroom when I was there. It never got fixed.

Sep 16, 2019

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Everybody was nice. The therapists were wonderful, the occupational and physical.

Sep 11, 2019

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I wish I could remember each individual name of the staff person that I interacted with because I'd like to thank each one of them individually.

Aug 30, 2019

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The cleaning service needs to be supervised. The people were good to me.

Aug 22, 2019

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Everybody has so much respect for each other.

Aug 20, 2019

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The girls were very good.

Aug 15, 2019

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The food was abominable . Things were different as compared to 2 years ago.

Aug 01, 2019

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The staff was just amazing. The aides Perpetua and Marian were unbelievably loving and caring.

Jul 30, 2019

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They were wonderful.

Jul 29, 2019

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They treated me well.

Jul 29, 2019

Additional comments you would like the Center team to know?
I would rate the physical therapists and the occupational therapists on a very high level, but the cleaning staff and the people who change the bed would be on a lower number because they were not really compassionate and not really friendly.

Jul 26, 2019

Additional comments you would like the Center team to know?
It was a very good place. They were perfect to me. They worked really good together.

Jun 27, 2019

Please use the space below for any comments, suggestions, or concerns.
Staff answers my concerns in a timely manner.

Jun 27, 2019

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Rooms are clean, but need to focus on the bathrooms.

Jun 13, 2019

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\We just appreciate the service.

Jun 06, 2019

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Their care was very very good.

May 31, 2019

Additional comments you would like the Center team to know?
All the nursing staff was very nice.