Willow Ridge Center
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Willow Ridge Center Earns 2024 AHCA/NCAL Bronze National Quality Award
6/4/2024
National award signifies a formal commitment to continuous improvement in quality care.
Maynardville, Tennessee – Willow Ridge Center, a skilled nursing and rehabilitation center located in Maynardville, TN, has been recognized as a 2024 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care. This distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The Program honors providers across the nation that have demonstrated their dedication to enhancing the quality of care for our nation’s elders and individuals with disabilities.
“We are so proud of the Willow Ridge Center team for being honored with a Bronze award,” said Lauren Murray, Senior Vice President of Operations for Genesis HealthCare. “Quality care is at the core of everything they do. Willow Ridge Center has clearly demonstrated their commitment to delivering ever-improving quality care to their patients and residents. We are incredibly proud of their achievement.”
The AHCA/NCAL National Quality Award Program is a rigorous three-level process reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long term care residents.
Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile detailing among other elements their vision, mission, key customers, and key strengths and challenges. Bronze applicants must demonstrate the use of a performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Willow Ridge Center may now move forward to the Silver - Achievement in Quality award criteria.
“Receiving this award marks the beginning of an exciting journey towards excellence,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “Congratulations to Willow Ridge Center for this significant achievement. I encourage you to take some time to celebrate and continue striving for higher levels of quality and performance.”
The National Quality Awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida.
ABOUT WILLOW RIDGE CENTER
Willow Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Willow Ridge Center is an AHCA Bronze Quality Award Winner! For further information, please visit www.genesishcc.com/willowridgetn.
ABOUT AHCA/NCAL
The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 14,000 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers, and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. For more information, please visit www.ahcancal.org.
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