Willow Ridge Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care. We accept Medicare, Medicaid, and most private insurances. Our staff is dedicated to serving the medical and rehabilitation needs of individuals recovering from illness or injury. Willow Ridge Center is an AHCA Bronze Quality Award Winner!!
Services
- ShortStay care
- LongTerm care
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Occupational therapy
- Speech therapy
- Orthopedic Rehabilitation - including joint replacement, injuries and amputation
- Attending Physicians
- Registered Nurses
- IV Therapy
- Dementia care
- Dental care
- Personal care
- Pet therapy
- Podiatry care
- Psychiatric services
- Vision care
- Wound care
- X-ray
- Hospice care
- Pain management
- Case management
- Dietary and nutrition needs management
- Discharge planning
- Individual treatment plans
- Medication management
- Coordinated transportation
- Cultural, educational, religious and social activities
- Recreation activities
Amenities
- Private and Semi-Private Rooms
- Fully air conditioned
- Beautiful Garden(s) / Courtyard(s)
- Conveniently Located
- Scenic views
- Beauty Salon / Barber Services
- Cable Television
- Dining Room
- Alarm system to aid in the security of residents with cognitive deficits
- Complimentary laundry facility on-site
- Housekeeping

Briana Viens
Nurse PractitionerBriana has worked for Genesis Physician Services since June 2016. She started her career in healthcare in 2009 after obtaining her Bachelor of Science in Nursing from West Chester University. As a nurse, she worked in the emergency room for 7 years. Briana obtained her Master of Science in Nursing from Rutgers University in NJ. She is also board-certified in Hospice and Palliative Care. As a nurse practitioner, she has worked in the urgent care setting as well as in the Post-Acute and Long-Term Care field. Briana’s role at Willow Ridge includes providing primary and urgent care services to nursing center residents in collaboration with the interdisciplinary team. Briana is passionate about giving the best care to her patients and ensuring that they have a wonderful quality of life. She relocated to Tennessee from New Jersey in October 2020. She lives at home with her husband, three boys, and three cats. Some of her favorite things include reading, the beach, and spending time with her family.

Carlene Harrell
Director of NursingCarlene began her career in healthcare by receiving her CNA certification while attending school at Tennessee School of Technology to become a License Practical Nurse in 1993. She worked in many areas of healthcare but has always returned to her passion, which is Long Term Care. Carlene began working at Willow Ridge Center in 1999 as an LPN. While working here, she continued her education at Lincoln Memorial University to become a Registered Nurse, obtaining her ASN and then her BSN. She rose through the ranks here at Willow Ridge to become the RN Supervisor, then the Assistant Director of Nursing, and now is the Director of Nursing. Carlene is a southeast KY native, but has made her home in East TN since 1988. She is married to the love of her life, has 3 children and 3 grandchildren (which are the light of her life). Carlene’s other interest includes music. She is also the drummer in an original southern-rock band (Tennessee Iron Band), and enjoys traveling with the band and also spending time with family. Willow Ridge has been home to Carlene for over 20 years and she would be glad to speak with you anytime.

Scott Taylor
Director of RehabilitationScott began his career as a Physical Therapist Assistant at Kindred Healthcare. He became the therapy program manager in 2012, and came to Willow Ridge in that role in 2015, and made a name for himself quickly with Genesis HealthCare by being awarded the 2016 Rookie of the Year for his successful program here at Willow Ridge. He is happily married and has two adorable children. Scott is a University of Kentucky fan, so the residents often make a point of singing Rocky Top right outside of the therapy gym.
Five Stars
My mother is currently a resident of Willow Ridge. She's been there since July. We are amazed at the professional but kind and compassionate staff. In the midst of covid... they have went above and beyond to protect our momma.
As hard as covid has made this they have been understanding of our feelings and tried very hard to keep us informed. Not once have I talked to anybody there that they haven't been super nice and helpful. We are very pleased with all their efforts and very thankful that mom is safe and happy. Would definitely recommend this facility!
- Marcia H. (google review)